About CICICContact us
The Canadian Information Centre for International Credentials

Need help?

Having trouble accessing CICIC’s tool box?

  • I don’t know my password.
    To recover your password, enter the e-mail address you used in your initial registration.

  • I don’t know my username.

    Your username is your professional e-mail address. It would have been provided in your initial registration. If you are still uncertain, please contact us.


  • I’m having other problems accessing this on-line service.

If you are experiencing other problems with CICIC’s on-line service, please contact us.

What is CICIC's tool box?

The tool box allows you to add or update basic information about:
  • your organization;
  • a specific contact person.

For registered members of the pan-Canadian community of academic credential assessors, it also offers:
  • various tools to support the assessment and recognition process;
  • a discussion platform for exchanges among experts in the field.

Initially, users must submit a registration request. Once registered, users will be able to access the tool box.

Get more information about CICIC's tool box to learn about its content, eligibility criteria, and how to register.